What Are Tag and Memo in Deposits
When depositing certain cryptocurrencies to Binance, you need to fill in an additional field called Tag or Memo besides the deposit address. This field identifies fund ownership — similar to a note or reference in a bank transfer.
Different cryptocurrencies use different names:
- XRP: Destination Tag
- XLM: Memo
- EOS: Memo
- BNB (BEP-2): Memo
- ATOM: Memo
If you do not have a Binance account, sign up for Binance first — the deposit page shows these field requirements.
Why Some Cryptocurrencies Need Tag/Memo
These cryptocurrencies share a common trait: they use a shared address model. Binance may use a single address for many users' deposits, then distinguish them by different Tags/Memos.
What Happens If You Forget Tag/Memo
Funds cannot be automatically credited because Binance's system cannot identify which user the funds belong to. The funds are safely at Binance's address, just unallocated.
Recovery Method
Step 1: Confirm Transaction Details
Collect TxID, coin and amount, correct Tag/Memo (from Binance's deposit page), and sending platform info.
Step 2: Verify on Blockchain Explorer
Confirm the transaction was successful.
Step 3: Submit a Support Ticket
Download the Binance app, go to support, select "Deposit Issue" then "Tag/Memo Problem."
Step 4: Fill Out the Recovery Application
Provide your UID, coin and network, amount, TxHash, correct Tag/Memo, and what was actually entered.
Step 5: Wait for Processing
Processing typically takes several business days. Sign up for Binance to track ticket progress.
Wrong Tag/Memo vs. Missing Tag/Memo
- Missing (blank): Easier to recover — Binance can locate untagged transactions.
- Wrong Tag/Memo: If it matches another user, funds may have been credited to the wrong account, requiring internal adjustment.
How to Prevent Tag/Memo Errors
- Read deposit page prompts carefully — red warnings are important
- Copy rather than manually type — use Binance app's copy button
- Check every field before sending: address, network, Tag/Memo, amount
- Test with a small amount first
- Use networks that do not require Tag/Memo when possible (e.g., BNB via BEP-20 instead of BEP-2)
Cryptocurrencies That Require Tag/Memo
- XRP: Destination Tag (numbers only)
- XLM: Memo (alphanumeric)
- EOS: Memo
- ATOM: Memo
- HBAR: Memo
FAQ
Can forgotten Memo deposits always be recovered?
In most cases yes, but it requires manual processing by Binance support.
Are there fees for Memo recovery?
Binance may charge depending on the situation. Download the Binance app to contact support.
Do all cryptocurrencies require Tag/Memo?
No. Most only need an address. Only specific cryptocurrencies require an additional Tag/Memo.
Safety Tips
- Do not ignore any prompts: Every warning on the deposit page matters.
- Verify all fields: Address, network, and Tag/Memo — all three are essential.
- Use official channels: Sign up for Binance and download the Binance app through official links.
- Contact support promptly: Submit a ticket as soon as possible after discovering the issue.
- Do not trust third-party recovery services: Only official Binance support can process recoveries.
Tag/Memo may be a small field, but it is critically important in the deposit process.